We understand the pressure, emotional intelligence and strength needed in successfully running a community care services organisation and providing the quality of care to our aged and disabled. Access to care that supports their dignity and recognises the contribution that they have made to society.

. Managing Consumer data and files. Automated archive

. Ability to upload templates for mail merge

. Automated CDC Statements and Consumer Care Plan can be developed via A-CRM

. Rostering capabilities. Schedule recurring appointments with no end date

. Supports HCP, CHSP, NDIS, private and brokerage clients

. Generate complex reports across various areas – target hours, financials, OH&S. Bulk upload to DEX, MDS

. Integration with Xero / Myob / Reckon Accounts / SAP

. Mobile app. Preview of the shift, navigate, send message, call coordinator, share relevant client information. Update the hours/ km.

. Automatic alerts when Support Worker qualifications need renewing or updating eg. first aid


A-CRM offers premium support meaning that the data from the previous system is imported inside the A-CRM and our clients are able to use the system with their real live data.

Coordinator at MCWA: Nade Ristevska: “I am using the A-CRM Rostering module from 2012. I started with the Brokerage clients and now we have CHSP and HCP Consumers. I am able to create an ongoing schedule better than the Google Calendar. Example: A-CRM can create appointment for every Thursday except the last Thursday in the month. Google calendar can not.”

Account Manager at Be Alive: Vanesa Gonzalez-Quinones.: “Having the automated timesheets connected the accounting software saves us headaches with doing the same work twice.”

Case Manager at MCWA: Lila M.: “All our CDC Statements and Care plans are managed with the A-CRM software. It simply gives the complete budgeting and planning tasks at a glance and the visibility is crystal clear.”

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